17It is our standard practice to scrutinize & analyze performance of all the crew being supplied to the client on a monthly basis & ensure quality services being maintained. As good HR norms we attend to employee’s grievances to cast out all ambiguities of our employees & build confidence which leads to productivity. Briefing / de-briefing is carried out at the start & end of every hitch. Our briefing techniques are constantly modified to get the best out of our employee which in turn will benefit out client immensely. This helps the employee & the employer understand & achieve target/ work system set by the client. To recruit, brief & retain personnel of all categories who are commercially aware & committed to client’s culture & development.